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  • What forms of payment are accepted?
    A credit or debit card will allow for instant access to the pumpkin patterns. PayPal handles the transaction, so you can pay with Visa, MasterCard, American Express, Discover, bank/debit cards and PayPal account funds.
  • What if I don't have/want a PayPal account?
    PayPal will securely process the charge, but you don't need an account with them. Choose "Pay with Debit or Credit Card" when taken to the payment page, to checkout as a guest. And at the end of the transaction, choose to not create a PayPal account if prompted.
  • Will I be billed automatically every month or year?
    No. Your Zombie Pumpkins membership is not a repeating subscription. 9 months after payment, your membership will expire automatically. We do not save your payment credentials, so it's not even possible for us to make a new charge without your permission.


  • Why is the login form telling me "incorrect login"?
    Note that passwords are case sensitive, so type your info carefully. Be sure that your caps lock key is off. Don't enter any blank spaces. If you're certain that you're typing it correctly, maybe the address was spelled wrong when you initially joined. Or you may have entered an old email address that you no longer use. In that case, contact me and provide your full name so I can look it up for you.
  • I forgot my password.
    Use the Password Reset form to submit your email address. You will be emailed a link that allows you to reset your password.
  • The Password Reset form says "Unable to reset password."
    The email address you entered must not match what we have on file. If you're unsure of what address is associated with your account, contact me with your full name. I can look it up for you, and update your account if necessary.
  • I never received my Password Reset email.
    Some email services (lately it's Gmail) can misinterpret the message as spam. Please check your Spam/Junk folder. If you don't see the email there, contact me and I can manually reset your password.
  • I just paid, so why is the site telling me that my account is still inactive?
    When you make a payment, PayPal contacts our servers to confirm your payment. This usually happens instantly, but once in a while there can be a slight delay. If you can, please wait several minutes and then try logging in again. If you think an unreasonable amount of time has passed, by all means contact me and I'll make sure it's working.