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Zombie Pumpkins!

Have a question? There's a good chance you'll find it listed here. Just click the question you have to reveal its answer.

Membership Questions

Q: How many patterns do I get for each price?

Q: I tried the "Basic Membership" but now I want to go "Unlimited." Can I upgrade my account?

Q: What's the difference between the $15, $10, and $5 accounts?

Q: How long will my membership last?

Q: Can I share my password with others?

Payment Questions

Q: How do I know my credit card info will be kept secure?

Q: I don't have a credit card. Can I still use PayPal?

Q: Can I send you a check by snail mail instead?

Q: Will I be automatically billed monthly/yearly?

Password/Login Questions

Q: Can I change my name/email/password?

Q: What should I do if I forgot my password?

Q: I tried using the Forgot Password feature, but it says I'm not in the database. Why is that?

Q: I signed up last year (or before) and now I can't remember what email I used to join. Can you look it up for me?

Printing Questions

Q: Do I need special software to access the patterns?

Q: Why doesn't anything happen after I click "print"?

Still couldn't find your answer? Contact me and I'll get back to you as soon as possible!