Wed Aug 15, 2012 7:19 pm
#65475
Based on all your comments and some emails I've received, this seems to be a recent issue, specifically with the Google Chrome browser on the Windows PC. Instead of showing your system's default print dialog (as Tkaraoke pointed out), you get a print preview window in the browser which is cutting off the bottom of the pattern for some reason. Not unique to the patterns, I've Googled the topic and found plenty of complaints about Chrome cutting off the footers of documents, etc.
In order to be able to advise my users on the supported printing methods, I installed all the newest browser versions currently available, on both my Windows PC and Mac. I also installed the newest version of the Flash player. The following web browsers were tested and proven to work with the pattern printing system:
For Microsoft Windows 7:
- Mozilla Firefox 14
- Microsoft Internet Explorer 9
- Safari 5
For Apple Mac OS X Mountain Lion:
- Mozilla Firefox 14
- Google Chrome 21
- Safari 6
So that would be my suggestion if you experience trouble printing. Try Firefox, IE or Safari if on a Windows PC. Or try Firefox, Chrome or Safari if on a Mac.